Your Dream Vacation Awaits

Privacy Policy

Last Updated: January 2024

Information We Collect

Definite Vacations collects information you provide directly, including name, contact details, travel preferences, and payment information. We also collect technical data through cookies and analytics for service improvement.

How We Use Your Information

We use your information to plan and book travel services, communicate about your trips, provide customer support, and send relevant travel offers (with consent). We never sell personal information to third parties.

Information Sharing

We share information only with trusted travel partners (airlines, hotels, tour operators) necessary to fulfill your bookings, and with service providers who assist our operations under strict confidentiality agreements.

Data Security

We implement industry-standard security measures including SSL encryption, secure payment processing, and regular security audits to protect your personal and financial information.

Your Rights

You have rights to access, update, or delete your personal information, opt-out of marketing communications, and request information about data processing. Contact us at [email protected] for data requests.

Contact Us

For privacy questions, contact us at [email protected] or +1 (305) 555-0147.

Terms of Service

Last Updated: January 2024

Agreement

By using Definite Vacations services, you agree to these terms. We provide travel planning and booking services subject to availability and partner terms.

Booking and Payment

Bookings require deposits and are subject to supplier terms. Final payment is due per agreed schedule. Prices may change until full payment is received and confirmed.

Cancellations and Changes

Cancellation policies vary by supplier and booking type. Travel insurance is strongly recommended. Change fees may apply for modifications after booking confirmation.

Travel Documents

Clients are responsible for valid passports, visas, and health requirements. We provide guidance but final responsibility rests with travelers.

Limitation of Liability

Our liability is limited to the cost of services booked. We are not liable for supplier failures, travel delays, or circumstances beyond our control.

Dispute Resolution

Disputes are resolved through binding arbitration in Miami, Florida, under Florida state law.

Cookie Policy

Last Updated: January 2024

What Are Cookies

Cookies are small text files stored on your device to enhance website functionality and provide personalized experiences.

Types of Cookies We Use

• Essential Cookies: Required for basic website functionality and security
• Analytics Cookies: Help us understand how visitors interact with our website
• Marketing Cookies: Used to show relevant travel offers and measure campaign effectiveness
• Functional Cookies: Remember your preferences and improve user experience

Managing Cookies

You can control cookies through your browser settings or our cookie consent banner. Disabling certain cookies may affect website functionality.

Third-Party Cookies

We use trusted partners like Google Analytics and social media platforms that may set their own cookies subject to their privacy policies.

DMCA Policy

Last Updated: January 2024

Copyright Respect

Definite Vacations respects intellectual property rights and complies with the Digital Millennium Copyright Act (DMCA).

Reporting Copyright Infringement

If you believe content on our website infringes your copyright, provide our DMCA agent with:

• Identification of the copyrighted work claimed to be infringed
• Location of the allegedly infringing material on our website
• Your contact information and electronic signature
• Statement of good faith belief that use is unauthorized
• Statement that notification information is accurate

DMCA Agent Contact

Email: [email protected]
Address: 2847 Coral Way, Miami, FL 33145, USA

Counter-Notification

If you believe material was removed in error, you may file a counter-notification with the same contact information.

GDPR Compliance

Last Updated: January 2024

Your Data Protection Rights

Under GDPR, you have comprehensive rights regarding your personal data:

• Right to Access: Request copies of your personal data
• Right to Rectification: Correct inaccurate personal data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Transfer your data to another service
• Right to Object: Object to processing of your personal data

Legal Basis for Processing

We process personal data based on:

• Contract performance (booking travel services)
• Legitimate interest (service improvement, security)
• Consent (marketing communications)
• Legal obligation (financial records, travel regulations)

Data Retention

We retain personal data only as long as necessary for service provision and legal requirements, typically 7 years for financial records and 3 years for marketing data.

International Transfers

When transferring data internationally for travel services, we ensure adequate protection through standard contractual clauses or adequacy decisions.

Exercising Your Rights

Contact our Data Protection Officer at [email protected] to exercise your rights. We respond within 30 days and may request identity verification.